When is the extra efficiency of a predictive dialer vs power dialer worth it? Learn about both types of auto dialers and when ...

Use our comprehensive contact center pre-hiring assessment checklist to ensure you hire agents that are a good fit for your ...

From completing its $10 million Series B equity financing to being awarded the 2024 AI Breakthrough Award for "Best AI ...

WhatsApp introduces a new in-app call dialer for iOS, allowing direct calls without saving contacts. Will this transform the ...

WhatsApp is working to release an in-app call dialer for iOS users. The feature is in the beta phase for now but will soon be ...

Discover how AI and automation technologies revolutionize marketing strategies. Explore innovative marketing automation ...

GlobalMeet, a leader in virtual event technology, today announced significant enhancements to its Live Studio Control Room and Presenter List features, designed to give event organizers more control, ...

What makes GigSky stand out is its seamless installation. As there is no physical SIM to fumble with, you can be in any of ...

Zoom Workplace is a team collaboration platform that bundles video meetings, team chat and optional VoIP telephony into one ...

DPI stands for Deep Packet Inspection, which is a method of analyzing network traffic at a granular level by analyzing the content of individual packets.