The use of VoIP (Voice over Internet Protocol) call center software is gradually becoming more popular in the business sector because of the various advantages it brings like cost-effectiveness ...

Some software solutions include cloud-based ... in business interactions with customers. These modern call center innovations include VoIP, CRM, IVR, Screen Pop, and many others.

Zoom Workplace is a team collaboration platform that bundles video meetings, team chat and optional VoIP telephony into one ...