Ericsson, Europe's leading telecom equipment company, considers moving its headquarters to the US due to Europe's struggling ...

Improved efficiency and personalized support experiences are driving increased consumer acceptance and satisfaction of AI in customer service interactions, according to a new regional survey by Vonage ...

PNN New Delhi [India]1 With increasing demand for personalized interactions live streaming has emerged as a necessary medium ...

Europe is one of the weakest telecom markets in the world. And unless policymakers encourage more consolidation and cut ...

A hotel phone system must support guests, office staff and receptionists. This infrastructure usually requires particular ...