In October of 2024, the Securities and Exchange Commission (the “SEC”) charged four current and former public companies – ...

Marylou Maco brings more than 30 years of experience in driving revenue growth and expanding market share Debra Chrapaty brings 20 years of deep expertise in technology leadership and AI-powered ...

Avaya OneCloud can easily run through a public cloud, meaning that you receive continuous service and don't have to concern yourself with software upgrades or IT buy-ins. For enterprise companies ...

Avaya can easily run through a public cloud, meaning that you receive continuous service and don't have to concern yourself with software upgrades or IT buy-ins. Of course, Avaya is more than just ...

Adoption of technical innovations, rise in government investments in smart government technology & high acceptance rate of cloud-based solution drive the market ...

Mitel’s current contact center offerings, such as MiVoice MX-ONE, MiVoice Business and OpenScape, include tools for managing outbound interactions and reporting. However, Mitel is now focusing on its ...

LucyRx, a next-generation pharmacy benefits manager recognized for its commitment to personalized service and high-quality patient care, will assume pharmacy benefit operations of Citizens Rx. The ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A hotel phone system must support guests, office staff ...

Contact center traffic grows exponentially during the holidays, but not every customer interaction is great. Wait times become longer, agents get overwhelmed, seasonal hires are often undertrained ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software is a tool that helps salespeople and businesses manage interactions with prospects ...

Software development requires powerful features and industry-specific integrations in order to manage projects effectively. Project management tools for developers often come with more ...

Unrelated, he roots for the Oakland A's. Attila is a Staff Writer for CNET, covering software, apps and services with a focus on virtual private networks. He is an advocate for digital privacy and ...